Deliveries will be made at our risk by a carrier nominated by us.
Please refer to our Deliveries page in the menu in Footer on homepage for details of our expected delivery times. If we cannot deliver the goods to you within the timescales stated then we shall endeavour to contact you as soon as possible with an update and if you are not satisfied then we shall offer you a full refund. Please note that dates quoted for delivery of goods are estimates.
If you are concerned about the progress of an order and wish an update, please e-mail firstname.lastname@example.org with your order number and we will get back to you as soon as we can with details. Alternatively call us on 07442 530332